Garage Door Services Near You
Most of us don’t think much about our garage doors until we're stuck on the wrong side of a heavy door, but when it happens, you can't wait for it to be taken care of.
At ProTec Garage Door, we have technicians on standby ready to get your door working again at the following nearby locations:
Frequently Asked Questions
Once we leave, your door will work as well as it ever has. In fact, it might even work better. This is because we use high-quality parts to fix your door and make sure it stays fixed. These are some of the highlights to remember about the parts and services that we offer our neighbors:
- We use high-cycle springs that are made in the United States.
- Our springs are rated at 25,000 to 30,000 cycles and could last as long as 20 years.
- Our sealed nylon rollers dramatically reduce the noise of doors opening and closing and are rated for 100,000 cycles, so you should never have to replace them again.
- Our parts and service are backed by the best warranties in the industry.
We welcome your calls any time of day or night at (336) 283-8636. You can use the email form on our contact page as an alternative. Whether you need to get your car out of the garage so that you can get to work or you have concerns about odd noises your door is making, we are very eager to chat with you.
Garage door openers use a combination of force from a motor, springs, and cables. Doors are attached to rollers that follow a track when the garage is in motion. The motor helps regulate how high and low the door should be. Springs and cables are what suspend the door in the air.
Most frequently, we see broken garage door springs that need replacement. Garage door springs allow us to open and close doors with little effort. Because of the weight of these doors, these springs are powerful and under considerable tension. Both torsion and extension springs are amazing inventions, but they don’t last forever. For the average homeowner, replacing one of these springs is relatively difficult and possibly dangerous. The task requires specialized tools and knowledge that many home handymen don’t possess.
Installation and service prices are not as high as you might think. Our technicians get the job done quickly, efficiently, and for a fair price. We offer free quotes over the phone, via email, or at the door. We strive to make our prices as transparent as possible. Rest assured, there will be no hidden fees or extra charges.
This depends mostly on your usage and the wear and tear you expect to put on your machine. In ideal conditions, automatic doors can last 15-25 years. Our systems are rated for as many as 25,000 cycles. For example, if you only open your garage door twice a day, that makes 14,600 cycles over 20 years.
Some doors have a backup cord that you can pull to lift the door by hand. However, with garage doors weighing hundreds of pounds, we understand if you're not able to do this. If you are having trouble locating this mechanism or don't feel comfortable using it, feel free to give us a call.
Not as much as you might think. We take pride in our reasonable pricing. We could give you a ballpark price, but it's just as easy to give you an accurate quote. Call (336) 283-8636 for a quote today!
It's good to take a look around and review the area around the door to see if something is in the way of a photo-eye, etc. However, if you were thinking of disassembling your system, we advise against doing this for these reasons.
- Garage doors weigh hundreds of pounds. If a door is not working properly, it can pose a safety hazard for anyone or anything nearby.
- While garage door springs can lift your door with ease, they are hard to replace without the know-how and customized tools for the job. Each of our repairs is trusted to a highly trained technician.
- The doors can be the only moving apparatus mounted on a house. If a door is poorly serviced, it can create other structural problems for the rest of the house.
When doing your own repairs you have to consider the value of your time. Owner Kyle Hogge also owns DIY Garage Door Parts and has a number of tutorial videos explaining repairs along with options on how to find and buy replacement parts for your garage door. Garage door parts often last decades, which can be an eternity in the marketplace. Manufacturers open and close, and models are discontinued. However, we will do our best to find the part you need or a replacement that's even better.
Figuring out what parts you need for your door can be tricky for a novice, let alone figuring out where to get them. Online retailers are also not always accurate with their part descriptions. We recommend you have us handle this for you. Our experts at ProTec Garage Door will know exactly what you need, where to find it, and how to install it. There's a good chance we can get it cheaper than you can too!
At ProTec Garage Door, we know a broken garage door isn't something that can wait. You have places to be and things to do. For this reason, we are usually able to deliver same-day service, even on holidays.
Garage doors come in all shapes and sizes. This choice depends on your needs, your taste, and the style of your house. Whatever door you want, we can install it and keep it running.
Garages don't typically have their temperatures controlled as much as other areas of the house. While materials can expand in hot weather, they do the opposite in bitter cold temperatures. Sometimes a chill outside can stiffen grime in the tracks. Check your track to see if they have leaves or other objects blocking the rollers.
Ideally, rollers should last long enough that you should never have to replace them. Routine maintenance can be performed, ensuring the track is clean and smooth. A track that is bent in the wrong place can change how a roller wears down. We are fully equipped to replace them and will make sure your rollers are well-suited for the track. Rollers made of steel can sometimes last longer than nylon.
This could happen for a variety of reasons. The remote could be malfunctioning from issues like a jammed button. Something could be tripping a sensor. Give us a call, and we'll be happy to come to check it out!
Here are some of the more common parts that make a garage door opener:
We do! We recommend buying your parts through us. Our technicians will know exactly what you need for your specific model and a reasonable price for them. That way, you won't have to go back to the store to return a mismatched part.
The first thing we suggest is replacing the batteries. Sometimes, the remote simply needs to be reprogrammed. Often, dust or cobwebs can get in the way of a sensor too. If you have the manufacturer's instructions handy, feel free to review them.
Over time, springs, motors, and cables can lose their strength. Because some of the parts are bearing tension all the time, they can weaken with repeated use. Our technicians have been trained to identify the source of the problem and fix it.