If you’re having issues with your garage door, a broken roller or spring may most likely be the issue.
Our experts are certified and skilled in all aspects of garage door installation, repair, and maintenance. Whether your door is having trouble opening, can’t open at all, or your last attempt to open it took the entire door out of its frame (which can happen with broken rollers), we’re the professionals who can fix it at the best prices.
One of the most common problems related to garage doors is a malfunctioning roller. A roller enables the door to move freely and smoothly. However, a broken or damaged roller will disrupt the functioning of the door and damage other parts, including hinges. Moreover, the garage door will make excessive noise if a roller is not working properly.
Reasons for a faulty garage door roller
Like other components of a garage door, rollers have an expiration date. Due to prolonged use of a door, rollers can lose their effectiveness in a few years. The material of the roller makes a huge difference in its performance, and how quietly the garage door operates.
Apart from wear and tear, another reason for a broken roller is the garage door’s weight. As a general rule of thumb, a garage door that is heavier than a roller will cause pressure on the bearings and thus lead to their malfunction.
Your number one choice for garage door roller repair or replacement
With our rich expertise and experience in garage door repair, ProTec is your number one choice for replacing or repairing all your bent, broken or malfunctioning rollers. Only we can provide you with the most effective and economical roller repair or replacement service.
In order to repair or replace your broken or faulty roller, we will offer you with highly trained and skilled professionals, who have been an active part of garage door repair business for years. Different types of rollers are attached to a garage door, which makes it confusing for the layman to tackle the problem. Therefore, we believe it is best that you schedule an appointment with one of our experts for fixing or replacing your roller with minimum hassle.
How we do it
Before working on your door, our experts will inspect your garage door, especially its rollers, to determine if there is a need to repair or replace the rollers entirely. In case of replacement, you can be assured that we will deliver the finest quality rollers for your particular model or brand of garage door. We use high quality 13 ball bearing sealed rollers. As compared to other companies’ rollers, ProTec's rollers are packed in grease and are maintenance free. The seal keeps the debris out of the bearing, thereby making them last longer.
Garage door rollers offered by ProTec are rated for 125 pounds per roller. Just compare this with the typical bearingless nylon roller that is rated for only 50 pounds per roller.
If you did place them under the stress of 125 pounds per roller, they would last for 35,000 openings and closings (cycle rating). For a normal 7-foot door with 10 rollers, they would last for 35,000 cycles (if the door weighed 1,250 pounds). Since residential doors don’t weigh anywhere near that, these will last much longer than 35,000 cycles.
ProTec’s rollers will eliminate noise from your garage door, as well as last for more than five years. These rollers will also meet the basic safety criteria to ensure that your garage door does not cause any risks to your safety and well-being. After all, we will never compromise on our customers’ safety.
In addition, our experts will provide you with effective techniques and tips to keep your garage door rollers in a sound condition. They will also provide tune-up services for all parts of your garage door. And you won’t be charged an extra amount for either of these services.
Irrespective of the type of garage door – commercial or residential – you have, our technicians have the knowhow and skills to address any type of garage door’s needs. In addition, our technicians will also keep you updated throughout the entire process of replacing or repairing your garage door rollers.
Fast, reliable service at the best rates
At ProTec, you will never be disappointed by our fast, reliable and dependable customer service. No matter what time of the day it is, we will always be available to cater to your garage door roller needs. Our garage door repair service is flawless – that is why most of our business comprises repeat clients. Any questions or comments you have; feel free to contact us anytime. Our proactive, amiable customer service representatives will respond to all your queries. We also offer same-day garage door roller repair or replacement service for your ease and convenience.
We believe in 100 % customer satisfaction
We believe that customer satisfaction forms the foundation of our business. It is what makes our business worth it. Being a family-owned company, we love working for our clients.
Since our customers’ best financial interest is in our hearts, we offer cost-free estimates on repair or replacement of garage door rollers. We also offer a LIFETIME WARRANTY on our rollers to ensure that they function smoothly and quietly for years to come. In a nutshell, we are committed to delivering quality and consistency to you when it comes to garage door rollers, in order to make your life easier!
If you’re looking for the best garage door roller or replacement service in Charlotte, Hickory, Mooresville and Winston-Salem you know who to contact. Besides rollers, our experts are certified and skilled in all aspects of garage door installation, repair, and maintenance, including spring repair.
Call us today at 866-813-7899 and schedule an appointment with one of our professional garage door contractors. We promise to provide you with the best possible garage door repair or replacement service at the best rates.