ProTec Garage Door - Clemmons
Garage doors are an essential part to a home. They let you in and out at night safely so you don’t have to walk to your front door fumbling for your keys. They act as another level of protection or security to your home. When you’ve lost your keys, the garage door is always your safe haven to get inside your home. Let’s not forget how much a beautiful door can add to the quality of your home to a prospective buyer. For all of those reasons and many more, it’s important to make sure your door is always working to the best of its ability. Give us a call at ProTec Garage Door today and let us make sure your system is running at its best.
Frequently Asked Questions
Have an emergency and can’t get in your garage door?
Look at the bottom of your garage door, and you should see a pulley handle. Grab tightly to this handle and lift. The door should open. Be careful because doors can be very heavy. If this doesn’t work, we have technicians available 24/7 for any emergency need you may have.
Something is wrong with my garage door. What could it be?
If something is wrong with your garage door, most of the time, a spring or a roller track needs to be replaced. Don’t just write these off as something simple though. A garage door is a complex piece of equipment. Everything works together. If one piece goes wrong, the others will surely follow. Roller tracks can get worn down over time from moving up and down along the tracks that raise and lower the door. These are vital in making sure your door opens for you when you need it. Give us a call and we will come find your problem.
How does my garage door opener work?
A garage door opener is a high tech remote that activates your door's motor. The motor then gets the springs and cables to move in the direction that you need your door to go. All of this is controlled by a sensor in your remote, and it’s linked to the sensor at the bottom of your door. If something is in the way of the sensor, the door won't open for your safety.
I need my car right now, but my door won't open. What can I do?
Check the batteries in your remote and make sure all buttons on your remote are not pressed in. If neither of those are the source of your problem, look at the bottom of your garage door and there should be a handle. This is for emergencies if your door won't open. You should be able to lift the door up by pulling on this handle. If the door is too heavy or still stuck, give us a call and we will get a technician out right away.